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Troubleshooting
Should you encounter problems with your scanner, refer to the following section and the trouble-
shooting section in the Nikon Scan Reference Manual before consulting your retailer or Nikon
representative.
Problem Possible Cause
60
Holders can not be inserted
or removed
• The sliding cover is not fully open
Slide the cover down until it is fully open.
25
26
–
The scanner does not turn
on (the status LED does not
light)
• The power cable is not properly connected
After confirming that the scanner is off, reconnect the power
cable.
• The scanner is off
Turn the scanner on.
•The power supply to scanner has been interrupted
Try plugging a different device into the outlet used by the
scanner to determine whether the problem is caused by a
failed fuse or circuit breaker.
–
The status LED flashes
rapidly (scanner not con-
nected to computer or
computer off)
•A scanner hardware malfunction has occurred
Turn the scanner off and disconnect it from the computer.
Wait five seconds, then turn the scanner on again. If the
problem persists, contact your retailer or Nikon service rep-
resentative for advice.