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OkiLAN 8300e Network User’s Guide
Troubleshooting - 123
Change the cable and try again.
Run the Self-diagnostic test.
Check the IP Address, Subnet Mask and Gateway are correct.
Check that the TCP/IP protocol is set to Enable.
Reset the network interface card to factory default settings.
If DHCP, BOOTP and RARP are not used, ensure they have been set
to Disable.
Cannot print with lpr and ftp.
Turn the printer off and on again.
Check there is a response to the ping command.
Check the network cable is correctly connected.
Change the cable and try again.
Check the host name and IP address are configured in the
workstation.
Check the printer port name is configured in the workstation.
There are three port names: lp, euc and sjis. Use lp by default as
euc and sjis are specific to printers with PostScript available.
Incorrect User name on the banner page.
If printing with lpr, the User name printed is unknown and the
Filename printed is the Spool file name.
If printing with FTP, the User name printed is the User name
entered during FTP login and the File name printed is the
Transmitted file name. If the Print Directory name is indicated in
the put command, the File name is not printed. The Printer name
printed is the Logical Directory name.