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ES 3037/3037e Troubleshooting • 211
PROBLEMS PRINTING FROM MACINTOSH
Cannot configure for USB connection.
Possible cause Remedy
USB cable does not meet
specifications.
Use USB cable to specification Ver.1.1.
Interface is disabled. Check that USB interface is set to Enable.
Configuration procedure
was not correctly followed
or cancelled.
Configure again from the beginning.
USB cable is
disconnected or faulty.
Reconnect or try another cable.
A USB hub is being used. The printer cannot be used with a USB hub. Connect the
printer and computer directly.