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ES 3037/3037e Troubleshooting • 212
Cannot print.
• PRNUSBX WRITE ERROR is displayed.
Printing is slow.
Printer requests paper size change to continue printing.
Possible cause Remedy
Interface is disabled. In the printer menu settings, enable Parallel or USB
interface.
Printer is switched OFF. Switch ON.
Printer interface cable is
disconnected.
Reconnect the printer interface cable.
A converter, buffer, extension
cable or USB hub is being
used.
Test by connecting printer and computer directly.
Printer driver output port is
incorrect.
Set correct output port to which the printer interface
cable is connected.
Printer is not selected in the
printer driver.
Select the printer or set to default printer.
Incorrect printer driver is
being used.
Delete this printer driver and install correct printer
driver.
Possible cause Remedy
Print processing is carried out by
the computer.
Use a computer with a faster processor.
Set lower print resolution in the printer driver
Data is too complex. Simplify data.
Possible cause Remedy
Paper loaded in tray is
different size from that
formatted in software
application.
Either change paper in tray to match size formatted in
application and press ONLINE to continue, or continue
printing on existing paper by pressing ONLINE.