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9Help Guide
Problem: The ALARM light is on and the Character Pitch
15 light is flashing.
Solution: This indicates a paper jam. Press the SEL key and
correct the paper jam situation ( see “Clearing
Paper Jams” earlier in this manual).
Problem: The ALARM light is on and the Character Pitch
10 light is flashing.
Solution: This indicates that the paper lever is set at the
wrong position for the paper you are trying to use:
move it to the proper setting.
Problem: The ALARM light is blinking.
Solution: Try turning the printer off and then back on again.
If the light still blinks, call for service.
Problem: The printer needs paper, but the ALARM light
is not on and I can’t load the paper.
Solution: Press and release the SEL key, then hold the
SHIFT key and press the RESET (CHARACTER
PITCH) key: this resets the printer.
Problem: My word processor files don’t print the way I
have the menu and front panel set.
Solution: Before sending a file to the printer, many word
processors send either an “initialisation string” or
an I-Prime signal to the printer. The initialisation
string contains codes that override the panel and
menu settings.
To change your printer to ignore the reset code,
enter the Menu Mode, go down to the Set-Up
group and change the setting for Reset Inhibit to
Yes (see Menu Mode later in this manual).
The I-Prime signal will automatically override any
front panel settings you have made. To eliminate
this problem, enter the Menu Mode, go down to
the Parallel Interface group and change the setting
for I-Prime to Invalid (see Menu Mode later in
this manual).
3320hlp3.pm6 13/03/96, 16:009