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64 Microline 490/491 User’s Guide
Problem
The printer needs paper. The ALARM is not on. I can’t load
paper.
Solution
1 Press and release the
SEL key.
2 Press and hold the
SHIFT key and press the RESET /
CHARACTER PITCH key.
3 The
ALARM light comes on and you can now load paper.
Problem
Continuous-form paper sticks to the sheet guide.
Solution
In cold dry weather, static charges can build up and make the
paper cling to the sheet guide. Try moving the paper guides
together so that the paper rests on the guides rather than on the
separator.
Problem
The Print Quality and Character Pitch keys on the front panel
don't work.
Solution
The Operator Panel Function in the printer menu can be used to
disable these buttons (Limited Function). If the printer is part of
a customized system or if it is used by a number of people, the
system manager may have used this option to make sure the
printer is always set properly.
Check with your system manager before changing any menu
settings.