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T.37 Option Guide: English 103
Reception Troubleshooting
Reception fails; a communication error occurs.
Are the IP ADDRESS, SubNetMask and Default Gateway
settings correct?
Has the POP server been configured correctly?
If using DNS, is the DNS server address correct?
Have you set the USER ID correctly as registered on the
POP server?
Have you set the password correctly as registered on the
POP server?
If APOP is on, it will cause a communication error on a
POP server that does not support APOP.
Reception does not start.
Has the POP interval been set at 0?
If the TEXT PRINT setting is ON, you cannot receive
messages while a print alarm (no paper, cover open,
paper jam, etc.) is on.
Is there sufficient free memory space? Images are stored
in memory first, and cannot be received if there is not
enough space.
When I try to receive data manually, a warning message
appears on the display.
Have you registered a POP server and a USER ID?
The display shows message “OPTION BOARD ERROR.”
An error may have occurred at the interface between the
fax machine and the network card.
Turn off the fax machine. Verify that the network card is
correctly installed. Turn the machine on.
A communication error occurs during reception, and a
report is printed out.
Your machine does not support the format of the
received file.