Opticon CRD972X Scanner User Manual


 
OPL972X/CRD972X OPTICON - 23
4.2 READ OPERATION MALFUNCTIONING
When the barcode data collector has a problem
with reading the label:
? General tips.
Change the angle of the bar code data collector
relative to the bar code.
Change the distance between the bar code and
the bar code data collector.
? The label consists of small bars with small
spaces (high-resolution label).
Decrease the distance between the bar code and
the bar code data collector.
? The bar code is larger than the laser beam.
Try moving the bar code data collector a bit
further away from the bar code.
? The reading window is dirty.
Clean the reading window of the bar code data
collector.
? The type of the bar code label is not enabled.
If applicable, enable the bar code symbology in
the application program.
? The error occurs consistently with a certain batch
of labels.
Verify the barcode. If you use a barcode printer it
is advised to use also a barcode verifier.
4.3 BARCODE DATA COLLECTOR
MALFUNCTIONING
Barcode data collector does not respond to key
presses, while the display stays on.
? Message “Application halted” or “No application
installed” is shown.
There is no proper user’s application loaded in
the bar code data collector. Contact your
supplier.
Laser stays off, when pressing the trigger key.
? Trigger key has no scan function.
If your bar code data collector has a display,
check in your display if the scan menu is
selected. When an other menu is selected switch
to the scan menu.
? Laser temperature has become too high.
The laser is switched off automatically, when the
laser temperature becomes above 50°C. Wait
until the temperature has dropped.
Barcode data collector does not work, when
pressing the trigger key.
? The battery is empty.
Charge the barcode data collector in the cradle.
Bar code data collector can be used only for a
short time after recharging.
? The main battery is not properly charged.
Check if the charging contacts of the bar code
data collector and the cradle are clean. If
needed, clean the charging contacts.
Check the cradle for power by checking the power
supply and/or the mains socket.
Check if the bar code data collector is properly
placed on the cradle.
When the product needs to be repaired:
The label with serial number should be present. If
returning the product, please use the original
packaging to minimise the chance of damage.