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Troubleshooting
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No response.
l
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software application
that is not responding.
l
An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press
Alt
+
Tab
to check.
l
Slide the power switch for 4 seconds or longer to shut down the computer, and then
slide the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program. To uninstall,
A
Open the Control Panel.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the app bar.
3. Click [Control Panel] under “Windows System”.
Click
(Start) - [Control Panel].
B
Click [Program] - [Uninstall a program].
The recovery disc for
Windows 8 is not functioning.
l
Perform recovery using the recovery disc for Windows 7 rst, and then perform recovery
using the recovery disc for Windows 8.
Troubleshooting (Basic)
CF-31mk4(DFQW5801YAT)_OI_US.indb 32 2013/06/12 12:48:25