Filter
Top Products
37
Troubleshooting
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an
advanced troubleshooting guide in the “Reference Manual”. For a software prob-
lem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support ( page 56). You can also check the computer’s
status in the PC Information Viewer
(
Reference Manual “Checking the Computer’s Usage Status”).
Starting Up
Cannot start up.
The power indicator
or battery indicator
is not lit.
Connect the AC adaptor.
Insert a fully charged battery.
Remove the battery pack and the AC adaptor, then
connect them again.
If a device is connected to the USB port, disconnect
the device, or set [Legacy USB Support] to [Disabled]
in the [Advanced] menu of the Setup Utility.
(
Reference Manual “Setup Utility”)
The power is turned
on but “Warming up
the system (up to 30
minutes)” appears.
The computer is warming up before start up. Wait for
the computer to start up (takes up to 30 minutes). If,
“Cannot warm up the system” is displayed, the com-
puter failed to warm up and does not start. In this case,
turn off the computer, leave it in an environment of
5 °C {41 °F} or higher temperature for about an hour,
and then turn on the power again.
Cannot turn on the
computer.
The computer does
not resume from
sleep
( ) /
standby
( ).
(The power indica-
tor blinks quickly in
green.)
Leave it in an environment of 5 °C {41 °F} or higher
temperature for about an hour, then turn on the power
again.
The computer does
not enter sleep
mode while the
screen saver is
running. (The
screen stays black.)
Press and hold the power switch for four seconds or
longer to shut down the computer forcibly (Data not
saved will be lost). Then disable the screen saver.