Filter
Top Products
Problem Solving
38
Troubleshooting
Check Action
Unit Does Not Operate
Check if the Power Switches (Main Power Switch
on the back and Power Switch on the Left Side
of the machine) are turned ON and if the power
cord is plugged into the AC outlet.
Does the display light?
Press Energy Saver key on the control panel.
(See page 15)
Does the Energy Saver key flash (or light) and
displays are turned OFF?
Perform actions in accordance with each
message.
Does any of the U## codes and messages
appear on the display?
(U1, U4, U6, U7, U11....etc.)
Add Staples (See pages 57-61)
Remove all jammed staples. (See pages 58-61)
Does the Add Staples indicator and message
appear on the display?
Add paper. (See pages 54-55)
Does the Add Paper indicator and message
appear on the display? (
)
Remove the misfed paper. (See pages 41-53)
Does the paper misfeed indicator and message
appear on the display? (
)
Turn the Power Switch on the Left Side and the
Main Power Switch on the Back of the machine
to the OFF and ON. If the error code does not
clear, call your Service provider.
Does E#-## indicator and message appear on
the display?
Turn the Power Switch on the Left Side and the
Main Power Switch on the Back of the machine
to the OFF and ON.
The machine would not accept the next job
during operation, instructed job would not be
accepted for a long time period or job would
not be completed.
Light Copies
Touch the “DARKER” button.Does the contrast indicator say “LIGHTER”?
Replace the Toner Bottle.
(See page 56)
Does the Add Toner indicator and message
appear on the display? (
)