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• Is the power of the camera on?
Check if the power of the camera is turned on.
• Is the viewer software installed on a PC?
Install the viewer software on a PC.
• Aren’t there dusts or dirt on the lens?
Check if there are dust or dirt on the lens.
• Depending on the version of your browser, there
might be difficulties refreshing the picture and operat-
ing the camera.
It is recommended to use Internet Explorer 6.0 SP2.
• Is the SD memory card inserted correctly?
• Is the SD memory card formatted?
• Isn’t the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK", avail-
able size/total size indication of the SD memory card
will be "**********KB/**********KB".
• Depending on the traffic of the network or the concen-
tration of access to the camera, there might be diffi-
culties displaying the camera picture. Click the reload
button of the browser to request the camera picture to
be refreshed.
• Is the focus adjusted correctly?
Check if the focus is adjusted correctly.
• Is the lens cap detached?
Check if the lens cap is detached.
Reference
pages
Cause/solution
Operating
instructions
Operating
instructions
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Operating
instructions
Operating
instructions
22
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Operating
instructions
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Symptom
Cannot access from the
browser.
No image is displayed.
Images are displayed blurry.
The image is not being
refreshed.
Images cannot be saved on
the SD memory card.