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Operations
For fax advantage assistance, call 1-800-435-7329.
Using an answering machine
Problem
●
Your greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).
●
The answering machine rings too many times. Set to 1 or 2
rings.
●
Check if the answering machine is turned on and
connected to the fax machine properly (p. 44).
●
Set the number of rings on the answering machine to 1
or 2.
●
The remote access code on your answering machine is the
same as your fax activation code. Set a different number
for features #12 (p. 54) and #41 (p. 57).
●
You did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax machine
with feature #12 (p. 54).
●
The code may include “#” which is used for certain features
provided by telephone companies. Change the code on the
answering machine to another number which does not
include “#”. Also change the code of the fax machine with
feature #12 (p. 54).
●
Your answering machine has run out of recording tape.
Rewind the tape to record messages.
●
You set the answering machine to only give a greeting
message.
Cause & solution
I cannot receive documents
automatically.
I cannot receive voice
messages.
I cannot retrieve recorded voice
messages on the answering
machine from a remote
location.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
Callers complain that they
cannot send a document.