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• Check the settings for the self return function.
• Confirm that the camera is connected correctly and
firmly.
• Confirm that the connected camera is available for the
desired operation.
Depending on the models of the connected cameras,
the available functions may be different.
Refer to the operating instructions of the connected
camera for further information.
Reference
pages
Cause/solution
Symptom
The AUTO MODE (OFF,
auto pan, sort, sequence,
patrol) of the camera
changes.
Page 30 and
Operating
Instructions of
camera
Operating
Instructions
Operating
Instructions of
camera
Cannot control the camera.
• Is the viewer software installed on a PC?
Confirm that the viewer software "Network Camera
View3" is installed.
Is the audio mode set correctly?
• To receive and transmit audio, select "Interactive" for
"Audio mode" on the [Audio] tab.
• Are you accessing with the access level that can
receive and transmit audio?
• Access with the access level selected for
"Authentication" on the [Audio] tab.
• Are images displayed on a full screen?
Audio will not be transmitted when displaying images
on a full screen.
Operating
Instructions
31
7
• Are the microphone and the speaker connected cor-
rectly and firmly?
Confirm that they are connected correctly and firmly.
• Is the audio volume of PC or speaker set at an appro-
priate level?
Increase the audio volume level.
Cannot receive audio from
the unit./Cannot transmit
audio to the unit.
Operating
Instructions
–