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Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................33
Contact information..............................................................................................................................................33
Patton support headquarters in the USA .........................................................................................................33
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................33
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................33
Warranty coverage ..........................................................................................................................................33
Out-of-warranty service .............................................................................................................................34
Returns for credit ......................................................................................................................................34
Return for credit policy .............................................................................................................................34
RMA numbers ................................................................................................................................................34
Shipping instructions ................................................................................................................................34