Patton electronic 4020 Network Router User Manual


 
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Chapter 10 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................86
Contact information..............................................................................................................................................86
Patton support headquarters in the USA .........................................................................................................86
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................86
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................86
Warranty coverage ..........................................................................................................................................86
Out-of-warranty service .............................................................................................................................87
Returns for credit ......................................................................................................................................87
Return for credit policy .............................................................................................................................87
RMA numbers ................................................................................................................................................87
Shipping instructions ................................................................................................................................87