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Troubleshooting 4-1
TROUBLESHOOTING
Problem Action
The keyboard display is
blank.
Make sure the printer is on and the keyboard
cable is securely attached to the printer. If the
keyboard was attached while the printer was
on, turn OFF the printer and then turn it back
ON.
You tried to skip a
required field.
This field requires data before continuing to
the next field. Enter data and press ENTER.
Letters are not in the
expected case.
Make sure the caps lock is not on.
Label data does not
print as expected.
Certain fields require only numeric data. Make
sure you enter the correct data.
4