Troubleshooting
Safety and Troubleshooting • FAQs • Common Problems • Imaging Problems • Regulatory
Information • Other Related Information
This page presents problems that can be corrected by the user. If the problem still exists after these possible
solutions, contact your nearest Philips dealer.
Common Problems
Having this problem? Check these items
No Picture
(Power LED not lit)
Make sure the Power cable is
plugged to the wall and back
of the monitor.
●
Make sure the DC power cord
has been attached to the DC
Jack.
●
First, power button in front of
the monitor should be in the
OFF position, then press it to
ON position again.
●
No Picture
(Power LED is amber or yellow)
Make sure the computer is
turned on.
●
Make sure the signal cable is
properly connected to your
computer.
●
Check to see if the monitor
cable has bent pins.
●
The Energy Saving feature
may be activated
●
Screen says
Make sure the monitor cable
is properly connected to your
computer. (Also refer to the
Quick Set Up Guide).
●
Check to see if the monitor
cable has bent pins.
●
Make sure the computer is
turned on.
●
Troubleshooting
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