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A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor
is one of the above mentioned brands, try to download the most updated graphic adaptor driver
from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it
once more.
If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention
to Philips’ web site for any updated SmartControl driver available.
Q5. When I click on Product Information, only partial information is shown, what happened?
A. It might be your graphic card adaptor driver is not the most updated version which fully
supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from
corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once
more.
Q6. In a monitor with the SmartImage feature, the sRGB scheme of color temperature function in
SmartControl is not responding, why?
A. When SmartImage is enabled, the sRGB scheme is disabled automatically. To use sRGB, you
need to disable SmartImage with the
button at the front bezel of your monitor.
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