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the surge protector was not connected
directly into a properly grounded power
source.
you have already recovered (or are seeking
recovery) of the value of any damaged
connected equipment from the manufac
-
turer or an insurance company.
Exclusions
This warranty does not cover damage
due to:
an act of God (other than lightning) such
as flood, erosion or earthquake.
an accident.
improper use of the product, such as for
an aquarium or other situation involving
exposure to moisture.
war, vandalism, theft, normal-use wear and
tear, erosion, depletion, obsolescence or
abuse.
low voltage disturbances (i.e. brownouts,
sags or power outages).
non-authorized modification or alteration
of the surge protector.
Warranty Claim Procedure
Claims under this warranty must be made
within 15 days from the date of the Occur-
rence and must be accompanied by proof
that the claimant is the original purchaser
of the surge protector, including a receipt
for the purchase of the surge product.
This warranty is valid for Occurrences in
the USA and Canada only.
To file a claim under this Connected Equip-
ment Warranty, you must do the following:
Call Philips’s Customer Support at (919)
573-7863 within 15 days of the Occur-
rence. Be prepared to provide the follow-
ing information:
The model number of the surge protector.
The equipment (make and model number)
that was connected to the surge protector.
The equipment (make and model number)
that was damaged as a result of the Oc-
currence, and the extent of the damage.
The date of the Occurrence
When and where you purchased your
surge protector.
Your original dated sales receipt.
Your Philips Customer Support Repre-
sentative will provide you with a Return
Authorization Number (RA#) and shipping
instructions.
Return the product with your original
dated sales receipt and a description of
the problem, freight prepaid, to the ad-
dress provided by the Philips customer
support representative. Products returned
to Philips or to a Philips designated service
center must have an RA# included with
the product to be accepted.