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Troubleshooting and Maintenance 41
backing, try label stock that has a black mark on the back
to show where the label begins. You will need to change
the Stock Sensor Mode in the Status Monitor.
3. Insufficient Label Gap Distance. See Section 2A for label
specifications.
4. Page Size is Bigger than Label Stock Size. If the page size
set in the driver is larger than the actual label stock, ink
will be printed on the gaps and the sensor will start
looking for a gap too late. This can cause label skipping
or inconsistent print starting points.
5. Portrait / Landscape. If the Portrait / Landscape setting
does not correspond to the label stock installed this will
also cause the printer to print over the gap and onto the
next label. Make sure this is set correctly.
6. Stock Sensor Position. Circular, nonstandard label shapes
or multiple labels across will require precise adjustment of
the label sensor. If you are using circular or other non
rectangular die-cut labels see Section 2C for instructions.
The image is printing horizontally offset
Three things can affect this issue.
Label Stock Loading. It is very important to correctly load the
label stock so that there is no space between the throat guides
and the label liner edge. If there is a gap between the throat
guides and the label stock it may "walk" back and forth
causing inconsistent horizontal printing. See section 2B for
label stock loading instructions and tips.
Left Margin Offset. This adjustment is found on the
Alignment tab of the PTStatus monitor. See Section 4D.
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