Q-Logic 2310FL Network Card User Manual


 
FC2354603-00 A 3-1
Section 3
Troubleshooting
3.1
Problems After Installation
There are three basic types of installation problems that can cause your
QLA2310F/2310FL HBA to function incorrectly: hardware problems, system
configuration problems, and Fibre Channel problems. The following section
provides itemized checklists to help you determine why your QLA2310F/2310FL
HBA is not functioning.
3.2
Hardware Problem Checklist
Are all of the circuit cards installed securely in the system?
Are all of the cables securely connected to the correct connectors? Be sure that
the FC cables that attach from the QLA2310F/2310FL HBA connectors to the
device are connected correctly. For example, the optical transmit connector on
the QLA2310F/2310FL HBA must be connected to the optical receive connector
on the device. Some connectors require a firm push to ensure proper seating.
An easy way to check for correct seating is to switch the connectors on either
the QLA2310F/2310FL HBA or the device, then restart your system. If the BIOS
is enabled, devices attached to the QLA2310F/2310FL HBA are displayed on
the screen.
Is the QLA2310F/2310FL HBA installed correctly in the PCI slot? Is it seated
firmly in the slot? PCI and PCI-X slots look the same. If the PC contains both
PCI and PCI-X slots, refer to the PC manufacturer’s instructions to determine
the slot type.
Check for interference due to nonstandard PCI connectors.
Is the Fast!UTIL data rate setting correct? See the appropriate readme.txt file
for information about setting the data rate.
Are all external peripherals properly powered up? See the appropriate readme.txt
file for information about displaying attached devices.