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DC8151101-00 B 3-1
Section 3
Troubleshooting
3.1
Problems After Installation
There are three types of installation problems that can cause your QLA12160 board
to function incorrectly: hardware problems, system configuration problems, and
SCSI problems. This section provides itemized checklists to help you determine
why your QLA12160 board is functioning incorrectly.
NOTE: The latest versions of release notes, software drivers, flash BIOS, and
documentation are available on the QLogic web site,
http://www.qlogic.com/.
3.2
Hardware Problem Checklist
■ Are all circuit cards installed securely in the PC?
■ Are all cables securely connected to the correct connectors?
■ Is the QLA12160 board installed correctly in the PC? Is it seated firmly in
the slot?
■ Are all external peripherals properly powered up? See section A.3 for
information about displaying attached devices.
3.3
System Configuration Problem Checklist
■ Is the motherboard configured properly (see section 2.6)? See the
documentation supplied with your computer, or contact your computer dealer
to determine whether or not your motherboard requires configuration.
■ Is the disk drive partitioned correctly? If the system message Missing
Operating System or No ROM BASIC, System Halted is displayed, the disk
drive attached to the QLA12160 board is not partitioned in a format
compatible with the board. The proper geometry for use with the QLA12160
boards is the Microsoft standard.
❑ Drives less than 1 GB are 64 heads, 32 sectors per track
❑ Drives more than 1 GB are 255 heads, 63 sectors per track
If the drive is not formatted with this geometry, repartition and format the
drive using the DOS FDISK and FORMAT utilities.