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Appendix A - Loading Revised Firmware....................... 53
Firmware Upgrade Methods .................................................... 53
Using Firmware Cartridges ...................................................... 54
Appendix B - Technical Support Information.................. 55
World-wide Ser vices .............................................................. 55
World-wide Web ................................................................... 55
E-mail Technical Support ........................................................... 55
Regional Services .................................................................. 56
Phone Technical Support........................................................... 56
Technical Support FAX ............................................................. 56
Support Services in the Americas .............................................. 56
Telephone Support ................................................................. 56
Technical Support FAX (US and International) .................................... 56
SeaTDD ............................................................................. 56
Support Services in Europe...................................................... 57
Support Services for Africa and the Middle East........................... 57
Support Services in Asia and the Western Pacific ......................... 58