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Raymarine World Wide Warranty
Raymarine Inc.
APPLICABLE TO PRODUCTS SOLD THROUGH OFFICIAL RAYMARINE INC. DEALERS,
DISTRIBUTORS AND BOAT BUILDERS WITHIN THE AMERICAS AND CARIBBEAN.
Limited warranty
Subject to the terms, conditions and limitations set forth in this U.S. Limited Warranty
(hereinafter the ‘Warranty’), Raymarine warrants that its products, when properly
installed and used, will be free from defects in material and workmanship for a period of
twenty-four (24) months (with respect to VHF radios, a period of thirty-six (36) months),
from the date of first purchase (the ‘Warranty Period’).
For the purposes of this warranty, ‘date of first purchase’ means the date that the product
was purchased by the first retail customer; or in the case of a product installed on a new
vessel by a certified Raymarine original equipment manufacturer (a ‘Raymarine OEM’),
the date that such vessel was purchased by the first retail customer.
Raymarine will, at its sole option, repair or replace any defective products or components
returned during the Warranty Period in accordance with the terms, conditions and
limitations set forth below. Such repairs or replacement will be the sole remedy
of the customer under this Warranty.
Obtaining Warranty Service
Standard Warranty Service
To qualify for standard warranty service the product must be returned to a Raymarine-
certified service agent, or directly to Raymarine in person, or by mail (i) within the
Warranty Period, and (I) within thirty (30) days of the alleged product failure.Any
products returned by mail must be securely packaged and sent pre-paid and insured to
Raymarine or to a Raymarine-certified service agent. All products, whether returned in
person or by mail, must be accompanied by a copy of the original sales receipt, to be
eligible for standard warranty service.
A list of Raymarine-certified service agents is available from Raymarine Technical Support
or at www.raymarine.com
‘On Board’ Warranty Service
For any Raymarine product or system that (i) has been installed on your vessel by a
Raymarine-certified service agent or by a Raymarine OEM, and (ii) has a MSRP equal to or
greater than USD $2,500, you are eligible to receive warranty service by a Raymarine
certified service agent on-board your vessel (‘On Board Warranty Service’) for a period of
12 months from the date of first purchase of such product or system, or the date of first
purchase of the vessel on which such product or system has been installed (the ‘On Board
Warranty Period’). In order to obtain On Board Warranty Service eligible customers
MUST:
• (i) within the On Board Warranty Period, and (ii) within thirty (30) days from the
date of the alleged failure giving rise to the warranty claim for which you are
requesting On Board Warranty Service, contact a local Raymarine-certified ser-
vice agent and request On Board Warranty Service.
• Present to the Raymarine-certified service agent a copy of the original sales
receipt for the product, together with proof of the date of installation of the
product by a Raymarine-certified service agent. The service agent may at its
sole option, accept or deny such proof of purchase and proof of installation as
sufficient to qualify you for On Board Warranty Service.
Costs associated with travel, mileage, taxi fares, launch or docking fees, aircraft or vehicle
rental, meals, customs, shipping, communication charges, and service agent travel costs
are specifically excluded from coverage under this Warranty and are your responsibility.
In addition, this Warranty does not cover fees associated with hauling, shipping or
towing your vessel to a Raymarine-certified agent.
Upon the expiration of the On Board Warranty Period, you are still eligible to receive
standard warranty service for the remaining term of the Warranty Period, but will not be
eligible for continued On Board Warranty Service.