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Subject to the limitations below, the product will be repaired or replaced (at the discretion
of Raymarine or a Raymarine Service Agent) at no further cost and promptly returned to
the customer.
3.3 In cases where the customer is making a warranty claim and the product has been
installed by a Raymarine certified installer, (boat builder, installer, dealer etc.) i.e.
Onboard warranty, the nearest Raymarine approved service agent should be contacted
and onboard service requested (which will be subject to the limits referred to in
paragraph 4.12 below). Before the onboard warranty service is performed, the customer
must have available:
3.3.1 proof of purchase showing the date of purchase and the name of the
supplier of the product; and
3.3.2 the serial number of the affected product; or
3.3.3 proof of installation of the product by a Raymarine certified installer; or
3.3.4 a warranty card completed by the product supplier (which will contain
the information required by paragraphs 3.3.1 and 3.3.3).
3.4 In cases where onboard warranty has been purchased - as described in 2.3; the
nearest Raymarine approved service agent should be contacted and onboard service
requested, information detailed in 3.3.1 and 3.3.2 is required. Onboard warranty service
will only be performed if the product serial number confirms that the onboard warranty
service has been purchased and is valid.
4. Warranty limitations
4.1 Raymarine warranty policy does not apply to any product that has been subjected to
accident, abuse or misuse, shipping damage, alterations, corrosion, incorrect and/or non-
authorized service, or products on which the serial number has been altered, mutilated or
removed.
4.2 Certain products do not carry the onboard warranty, as described in section 2 above,
unless the onboard warranty cover is purchased at the time of installation. The
purchaseable onboard warranty is only available on products purchased in specific
territories, for further details refer to the internet at
www.raymarine.com
or contact your
nearest Raymarine National Distributor.
4.3 Products purchased outside the country of installation will not be covered by onboard
warranty.
4.4 Raymarine assumes no responsibility for damage incurred during installation or as a
result of improper installation.
4.5 This warranty does not cover routine system checkouts, alignment/calibration,
seatrials or commissioning, unless required by replacement of part(s) in the area being
aligned.
4.6 Raymarine assumes no responsibility for damage caused by or to other equipment,
systems or components occasioned by improper or unauthorized connection, or use, of
the product.
4.7 Consumable items, including, but not limited to: fuses, batteries, drive belts, radar
mixer diodes, snap-in impeller carriers, impellers, impeller bearings, and impeller shafts
are specifically excluded from this warranty. A complete list of the consumable items
relating to each product can be found in the Owner’s Handbook and/or on the internet at
www.raymarine.com
.
4.8 All costs associated with transducer replacement, other than the cost of the
transducer itself, are specifically excluded from this warranty.
4.9 Overtime/premium labour portion of services outside of normal working hours is not
covered by this warranty.
4.10 If repairs are necessary under the warranty, the affected product must be forwarded
to a Raymarine facility or a Raymarine approved service agent, at the owner’s expense.
4.11 The Raymarine warranty does not cover any differences in material, coloring or size
between those alluded to in corporate advertising, literature or published on the internet,
which are not specifically objected to at the time of delivery.
4.12 Travel costs other than auto mileage, tolls and two (2) hours travel time, are
specifically excluded from the warranty on all products. Costs, which are excluded from
the coverage of this warranty, include but are not limited to; taxi fares, launch fees,
aircraft rental, subsistence, customs, shipping, and communications charges etc.
4.13 Neither Raymarine nor a Raymarine service agent shall be liable for any incidental,
indirect, consequential or special (including punitive or multiple) damages, nor shall