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M30880T-EPB User’s Manual 6. Maintenance and Guarantee
REJ10J0497-0100Z Rev.1.00 January 16, 2005
Page 98 of 100
(3) Expiration of the repair period
When a period of one year elapses after the model was dropped from production, repairing products of the model may
become impossible.
(4) Transportation fees at sending your product for repair
Please send your product to us for repair at your expense.
6.5 How to Make Request for Repair
If your product is found faulty, follow the procedure below to send your product for repair.
Customer
Fill in the Repair Request Sheet included with this product, then send it along with this product
for repair to your local distributor. Make sure that information in the Repair Request Sheet is
written in as much detail as possible to facilitate repair.
Distributor
After checking the contents of fault, the distributor should please send the faulty product along
with the Repair Request Sheet to Renesas Solutions Corp.
Renesas Solutions When the faulty product is repaired, it will be returned to the customer at the earliest
convenience.
CAUTION
Note on Transporting the Product:
When sending your product for repair, use the packing box and cushion material supplied with this product
when delivered to you and specify handling caution for it to be handled as precision equipment. If packing of
your product is not complete, it may be damaged during transportation. When you pack your product in a bag,
make sure to use conductive polyvinyl supplied with this product (usually a blue bag). When you use other
bags, they may cause a trouble on your product because of static electricity.