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Chapter 2 Connecting the Smart Ringswitch Gigabit Module
100-398-01 11
Connecting
Troubleshooting
For information about using TrueView Ringswitch Manager, refer to the booklet accompanying the
Ringswitch CD. Also see the
Smart Ringswitch Family User Guide
(part number 100-291) for detailed
Ringswitch troubleshooting information and generic LCD messages.
Warning:
The Smart Ringswitch Gigabit Module does not contain any user-serviceable components.
Do not open the Ringswitch unit except when installing a module.
Troubleshooting messages on the LCD panel
When a Ringswitch re-boots, the LCD displays alert messages and information about installed modules.
Press the paddle switch
downwards
to display information about each of the installed modules.
Information about each of the modules is displayed in the order they are inserted into the chassis,
reading from top to bottom. Click the paddle switch
upwards
to display more detailed individual port
information about the currently selected module. If no specific message is given, contact your customer
service representative quoting any error number displayed.
If the module is functioning correctly, the LCD will display the slot number, module type, and
microcode version of the selected module, as shown in the following table.
Table 2.2 The LCD message displayed by a correctly functioning Smart Ringswitch Gigabit Module
Message Description
Slot <n> Gigabit
Rev xx.xx.xx
Correctly functioning Smart Ringswitch Gigabit Module
Gigdoc.book Page 11 Tuesday, October 17, 2000 9:44 AM