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Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the
Information section or contact your dealer.
Symptom Check List Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord
connected
properly?
Check the power cord connection and supply.
Can you see "
No
Connection,
Check Signal
Cable
" on the
screen?
Check the signal cable connection.
If the power is on,
reboot the computer
to see the initial
screen(the login
screen), which can
be seen.
If the initial screen (the login screen) appears, boot
the computer in the applicable mode (the safe
mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Preset Timing Modes)
Note: If the initial screen (the login screen) does
not appear, contact a service center or your dealer.
Can you see "
Sync.
Out of Range,
68.7kHz 168Hz PP
"
on the screen?
You can see this message when the signal from
the video card exceeds the maximum resolution
and frequency that the monitor can properly
handle.
Adjust the maximum resolution and frequency that
the monitor can handle properly.
There is no image
on the screen.
Is the power
indicator on the
monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press any key on the keyboard to activate the
monitor and restore the image on the screen.
I cannot see the On
Screen Display.
Have you locked
the
On Screen
Display (OSD)
Menu to prevent
Unlock the OSD by pressing the Menu button for at
least 10 seconds.