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Troubleshooting 5-2
THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE
GRAPHICS CARD.
Did you install the device driver for the product? Windows XP : Set the color again by selecting Control Panel
→ Appearance and Themes → Display → Settings.
Windows ME/2000 : Set the color again by selecting Control
Panel → Display → Settings.
Windows Vista : Change the color settings by selecting Con-
trol Panel → Appearance and Personalization → Personaliza-
tion → Display settings.
Windows 7 : Change the color settings by selecting Control
Panel → Appearance and Personalization → Display →
Adjust resolution → Advanced settings → Monitor.
(For more information, refer to the Windows user manual for
the computer.)
Is the graphics card configured correctly? Configure the color again in accordance with the new graph-
ics card driver.
WHEN I CONNECT THE MONITOR, THE 'UNKNOWN MONITOR, PLUG&PLAY (VESA DDC) MONITOR FOUND'
MESSAGE IS DISPLAYED.
Did you install the device driver for the product? Install the device driver referring to the descriptions about the
driver installation.
Check if all the Plug&Play (VESA DDC) functions are sup-
ported referring to the User Manual of the graphics card.
Install the device driver referring to the descriptions about the
driver installation.
WHEN I LOOK AT THE EXTERIOR EDGES OF THE PRODUCT, SMALL ALIEN SUBSTANCES APPEAR ON IT.
Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black
edges, such things may be seen. This is not a defect of the product.
A “BEEP, BEEP” SOUND IS HEARD WHEN BOOTING THE COMPUTER.
If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
Problems Related to Audio.
No sound Ensure that the audio cable is firmly connected to both the
audio-in port on your monitor and the audio-out port on your
sound card.
Check the volume level.
Sound level is too low. Check the volume level.
If the volume is still too low after turning the control to its max-
imum, check the volume control on the computer sound card
or software program.