Filter
Top Products
41
Troubleshooting and Maintenance
Paper Problems
Problem Action
¥ Remove paper from the paper feeder and flex or fan the
paper.
¥ Make sure there is not too much paper in the paper
tray. Depending on the thickness of your paper, the
automatic feeder holds up to 150 sheets.
¥ Make sure you are using the correct type of paper. See
ÒSelecting Paper Types and Feed SourceÓ on page 18.
¥ Different types of paper may be stacked in the
automatic feeder. Load just one type of paper.
¥ Remove paper from the paper feeder and flex or fan the
paper.
¥ Make sure the paper source you selected in your
application is correct.
¥ Remove any obstructions inside the printer.
¥ Make sure there is not too much paper in the automatic
feeder. Depending on paper thickness, the automatic
feeder can hold up to 150 sheets of paper.
¥ Make sure the paper guides do not cause the paper to
bow in the paper feeder.
¥ Make sure you are using the correct type of paper. See
ÒSelecting Paper Types and Feed SourceÓ on page 18.
¥ Make sure the paper guides do not cause envelopes to
bow in the paper feeder.
¥ Make sure the envelopes are loaded properly, and that
there are no more than 10 envelopes in the automatic
feeder.
¥ Try a different kind. Envelopes designed for laser
printers will produce the best results.
¥ Envelopes may not match specification for this
machine.
Paper sticks
together/multiple sheets of
paper feed
Paper fails to feed
Paper skews or buckles
Envelopes skew
Envelopes fail to feed
correctly
04-Supplies 5/10/99 4:00 PM Page 3