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Problem Action
¥ Open and close the cover to restart the printer.
¥ Change the parallel interface cable.
¥ Make sure you are using the correct printer driver.
¥ Make sure the Toner Cartridge is properly installed.
¥ Paper may not be loaded and aligned correctly in the
paper feeder.
¥ The applicationÕs paper size and margin settings may be
incorrect.
¥ The selected printer driver may be incorrect. Make sure
you select the ML-5100A as the default printer in your
application.
¥ Turn the printer off for a minutes, then turn the printer
back on.
¥ If the error persists, contact your dealer or technical
support.
Printer does not print even
though a paper jam has
been cleared
Unexpected characters
are printed or characters
are missing
Cannot close the printer
cover
Printout does not match
paper size
All indicator lights are
blinking
Problem Action
¥TrueType fonts may be disabled. Use the Fonts dialog
box in the Control Panel to enable TrueType fonts.
¥The page layout is too complex. Simplify the page
layout and remove any unnecessary graphics from the
document if possible. You can also lower the print
resolution to 300dpi.
¥The page orientation setting may be incorrect. Change
the page orientation in the Printer Setup dialog box.
¥The paper size and the software paper size settings do
not match. Insert the correct paper into the printer or
change the software paper size settings.
Incorrect fonts
Half of the page is blank.
Software Problems
43
Troubleshooting and Maintenance
04-Supplies 5/10/99 4:00 PM Page 5