Samsung 4200 All in One Printer User Manual


 
Troubleshooting
9.
8
Background
scatter
Background scatter results from bits of toner
randomly distributed on the printed page.
The paper may be too damp. Try printing with a
different batch of paper. Do not open packages of
paper until necessary so that the paper does not
absorb too much moisture.
If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the reverse
side. Printing on seams can cause problems.
If background scatter covers the entire surface
area of a printed page, adjust the print resolution
through your software application or the printer
properties.
Misformed
characters
If characters are improperly formed and
producing hollow images, the paper stock may be
too slick. Try a different paper. See
page 3.2
.
If characters are improperly formed and
producing a wavy effect, the scanner unit may
need service. For service, contact a service
representative.
Page skew
Ensure that the paper is loaded properly.
Check the paper type and quality. See
page 3.2
.
Ensure that the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Curl or wave
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high
temperature and humidity can cause paper curl.
See
page 3.2
.
Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
Try printing to the rear cover.
Condition Suggested solutions
A
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Wrinkles or
creases
Ensure that the paper is loaded properly.
Check the paper type and quality. See
page 3.2
.
Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
Try printing to the rear cover.
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the
machine. See page 8.1.
Black pages
The toner cartridge may not be installed properly.
Remove the toner cartridge and reinsert it.
The toner cartridge may be defective and need
replacing. Remove the toner cartridge and install
a new one. See page 8.4.
The machine may require repair. Contact a service
representative.
Loose toner
Clean the inside of the machine. See page 8.1.
Check the paper type and quality. See
page 3.2
.
Remove the toner cartridge and install a new one.
See page 8.4.
If the problem persists, the machine may require
repair. Contact a service representative.
Character Voids
Character voids are white areas within parts of
characters that should be solid black:
If you are using transparencies, try another type
of transparency. Because of the composition of
transparencies, some character voids are normal.
You may be printing on the wrong surface of the
paper. Remove the paper and turn it around.
The paper may not meet paper specifications. See
page 3.2
.
Condition Suggested solutions
A
A