Filter
Top Products
14.1 <
Troubleshooting>
14 Troubleshooting
This chapter gives helpful information for what to do if you encounter an
error.
This chapter includes:
• Clearing document jams
• Clearing paper jams
• Understanding display messages
• Toner cartridge-related messages
• Solving other problems
Clearing document jams
When an original jams while passing through the ADF, [Document Jam]
appears on the display.
1 Remove any remaining pages from the ADF.
2 Open the ADF cover.
3 Pull the jammed paper gently out of the ADF.
Note
If you do not see the paper in this area, refer to Roller
misfeed. See page 14.2.
4 Close the ADF cover. Then load the removed pages, if any, back
into the ADF.
Note
To prevent document jams, use the scanner glass for thick, thin,
or mixed paper-type originals.
Exit Misfeed
1 Remove the remaining documents from the ADF.
2 Open the document input tray upward and pull the document gently
out of the DADF.
Since the machine, which has the ADF, has a fixed document input
tray, pull the misfed document under the document input tray.