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Appendixes
86
Before contacting a service center
Situation Suggested remedies
Your computer cannot
play videos
The codec installed in your computer may
not be compatible with the video files you
want to play. Use QuickTime
®
Player or
install Codec Pack Full.
Using QuickTimet
®
Player 7.6
1. Install QuickTime
®
Player 7.6 which
supports MP4 (H.264 (MPEG4.AVC)).
2. Play videos using QuickTime
®
Player.
Using Codec Pack Fullt
1. Install the latest version of Codec
Pack Full.
2. Play videos using the media player
(Media Player Classic or Windows
Media Player 11 recommended).
Install QuickTimet
®
Player 7.6 or K-Lite
Codec Pack Full on Windows XP SP2
or later.
Depending on your computer t
environment, the video playback may be
intermittent.