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4 Troubleshooting Guide
4
Troubleshooting Guide
4.1 Requirements Before Contacting Samsung Customer
Service Center
4.1.1 Check the following.
Installation issue
The product cannot power on. Check that the power cable is connected
properly.
(Refer to "2.2.7 Connecting the Power")
Sound issue
There is no sound. Check the connection of the audio cable or adjust
the volume.
Check the volume.
The volume is too low. Adjust the volume.
If the volume is still low after turning it up to the
maximum level, adjust the volume in the audio
settings program.