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4. If you have been printing many labels, the printer may have over-
heated. Normal operation will resume after the printer has cooled suf-
ficiently.
Self-test label will not print
1. If printing in the direct thermal mode, confirm that you have loaded
direct thermal media.
2. Disconnect the cable between the printer and the host computer.
Reset the printer and try to print a self-test label again.
Labels will not feed
1. Confirm that the print media is loaded correctly.
2. Reset the printer and confirm that the printer LED indicator
glows green. Press the FEED button.
3. If the printer still does not feed, disconnect the communications cable
and repeat step 2. If the printer feeds with the cable disconnected,
suspect a problem with the host computer or cable.
Host stops responding or displays “printer not ready” message
1. Review your software setup, following the instructions provided with
the software.
2. Confirm that the host-to-printer communication cable is connected
and undamaged. If using the serial port, confirm that you are using a
null modem cable or adapter.
3. If using the serial port, confirm that the host and printer are both us-
ing the same serial port parameters. The self-test label shows the cur-
rent printer serial port parameters.
4. If using a communications switch between the host and printer, re-
move the switch and connect the printer directly to the host.
5. Reset the printer and reset the host computer and software, and
try printing again.
Page 13
CX208 User Guide