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Troubleshooting
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Check whether there are any
network problems.
[15-01]
No POP3/IMAP4 server's address is pro-
grammed.
• Check the host name or IP address of the
POP3/IMAP4 server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Consult your network administrator.
Check whether there are any
network problems.
[15-02]
Cannot log on to the POP3/IMAP4 server.
• Check the user name and password of the
e-mail account are correctly programmed
from File Transfer under System Settings.
See “Settings You Can Change with User
Tools – File Transfer”, Network Guide.
• Consult your network administrator.
Check whether there are any
network problems.
[15-03]
No machine's e-mail address is programmed.
• Check the fax machine's e-mail address is
correctly programmed from File Transfer
under System Settings. See “Settings You
Can Change with User Tools – File Trans-
fer”, Network Guide.
Check whether there are any
network problems.
[15-11]
Cannot find the DNS server or POP3/IMAP4
server.
• Check the DNS server's IP address is cor-
rectly programmed using the Web brows-
er. See the Web browser's Help.
• Check the DNS server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the host name or IP address of the
POP3/IMAP4 server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the POP3/IMAP4 server is correctly
programmed using the Web browser. See
the Web browser's Help.
• Consult your network administrator.
Message Causes and solutions
RussianC3Fax-combine-EN_F_FM.book Page 78 Thursday, July 3, 2003 7:15 PM