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WebSTAR DPR2320 and EPR2320 Gateway Cable Modems User’s Guide
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Having Difficulty?
Frequently Asked Questions
Q. What if I don’t subscribe to cable TV?
A. If cable TV is available in your area, data service may be made available with
or without subscribing to cable TV service. Contact your local cable service
provider for complete information on cable services, including high-speed
Internet access.
Q. How do I arrange for installation?
A. Professional installation from your cable service provider may be provided. A
professional installation ensures proper cable connection to the modem and to
your PC, and ensures proper configuration of all hardware and software settings.
Contact your cable service provider for more information about installation.
Q. How does the gateway cable modem connect to my computer?
A. The cable modem connects to the USB port or the 10/100BaseT Ethernet
port on your PC. If your PC is not equipped with an Ethernet interface, an
Ethernet card is available from your local PC or office supply retailer, or from
your cable service provider.
Q. After my cable modem is connected, how do I access the Internet?
A. Your local cable service provider becomes your Internet Service Provider
(ISP). They offer a wide range of services including e-mail, chat, news, and
information services. Your cable service provider will provide the software you
will need.
Q. Can I watch TV and surf the Internet at the same time?
A. Absolutely! If you subscribe to cable television service, you can watch TV and
use your cable modem at the same time by connecting your TV and your cable
modem to the cable network using an optional cable signal splitter.
Q. Can I run more than one device on the modem?
A. Yes—a single WebSTAR cable modem will theoretically support up to 253
Ethernet devices utilizing user-supplied Ethernet hubs or routers that you can
purchase at your local PC or office supply retailer. Another user at your location
can simultaneously connect to the USB port on the cable modem. Contact your
cable service provider for further assistance.