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66 Barracuda 180 Product Manual, Rev. A
Technical Support
If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configu-
rations and can help you with system conflicts and other technical issues. If you need additional help, you can
talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model
number (ST####).
SeaTDD™ (+1-405-936-1687)
is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist from 8:00
A
.
M
. to
11:45
A
.
M
. and 1:00
P
.
M
. to 6:00
P
.
M
. (central time) Monday through Friday.
Customer Service (CSO)
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System
Integrator customers should contact their Seagate service center representative for warranty information.
Other customers should contact their place of purchase.
Authorized Service Centers
If you live outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America Support Services
Presales Support
Call Center Toll-free Direct dial FAX
Disc: 1-877-271-3285 +405-936-1210 +1-405-936-1683
Tape: 1-800-626-6637 +1-714-641-2500 +1-714-641-2410
Server Appliance: 1-800-732-4283 +1-405-936-1234 +1-405-936-1683
Technical Support (SeaFONE)
1-800-SEAGATE or +1-405-936-1234 (for specific product phone number)
FAX: Disc: +1-405-936-1685; Tape and Server Appliance: +1-405-936-1683
SeaFAX
1-800-SEAGATE
SeaTDD
+1-405-936-1687
SeaBOARD
Disc: +1-405-936-1600; Tape: +1-405-936-1630
Warranty Service
Call Center Toll-free Direct dial FAX / Internet
USA 1-800-468-3472 +1-405-936-1456 +1-405-936-1462
Mexico and Latin America — +1-405-936-1456 +1-405-936-1464
Canada
Memofix* 1-800-636-6349 +1-905-660-4936 or +1-905-660-4951
www.memofix.com
Adtech* 1-800-624-9857 +1-905-812-8099 or +1-905-812-7807
www.adtech1.com
Brazil
MA Informatica* — +55-21-516-6649 +55-21-223-3156
e-mail: sgt_cso@gbl.com.br
*Authorized Service Centers