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Technical support services
If you need assistance installing your drive, consult your dealer.
Your dealer is familiar with system configurations and can help
you with system conflicts and other technical issues.
If you need additional assistance with your Seagate drive or other
Seagate products, you can call SeaBOARD,
SeaFAX
, Sea-
gate Technical Support FAX, SeaFONE or SeaTDD. Seagate
technical support is also available on CompuServe.
SeaBOARD
Using a modem, you can:
•
Access documentation, drive specifications and jumper set-
tings for Seagate’s entire product line.
•
Download software for installing and analyzing your drive.
SeaBOARD is available 24 hours daily. It supports communica-
tions up to 9,600 baud. Set your communications software to
eight data bits, no parity and one stop bit (8-N-1). SeaBOARD
phone numbers are listed in the following table.
Location Modem number
United States 408-438-8771
England 44-1-62-847-8011
France (+33 1) 48 25 35 95
Germany 49-89-140-9331
Singapore 65-292-6973
Thailand 662-531-8111
Australia 61-2-756-2359
Korea 82-2-556-7294
30 Medalist 1270 Installation Guide, July 1995