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GENERAL INFORMATION
Problem Solution
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Copier plugged in?
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Power switch ON?
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Copy density properly adjusted?
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Is the original placed face up in the
SPF or face down on the original
table?
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Paper too heavy?
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Paper damp?
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Is transfer charger clean?
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Non-standard paper used?
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Paper properly installed?
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Pieces of paper inside copier?
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Paper curled or damp?
Plug the copier into a grounded outlet.
See page 8.
Turn the power switch ON.
See page 14.
See pages 14 and 26.
Place the original face up in the SPF or face down
on the original table.
Use copy paper within the specified range. See
page 60.
Replace with dry copy paper.
Be sure to store copy paper in a dry location. See
page 61.
Clean the transfer charger. See page 56.
Use standard paper. If using special paper, feed
the paper through the bypass tray.
See pages 20 and 60.
Make sure the paper is properly installed. See
pages 10 and 20.
Remove all pieces of misfed paper.
See page 40.
Store copy paper flat in the wrapper in a dry
location. See page 61.
Copier does not operate.
Copies are too dark or
too light.
Blank copies
Paper misfeeds frequently.
Copies smear if rubbed.
COPIER TROUBLE?
Copier trouble?
Striped copies