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TROUBLESHOOTING AND MAINTENANCE
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The MFP driver cannot be correctly installed by Plug and
Play (Windows 2000/XP) (USB only)
In Windows 2000/XP, if the MFP driver cannot be correctly installed by Plug and
Play (for example, Plug and Play takes place without copying the required files for
the MFP driver installation), follow these steps to remove unneeded devices and
then install the MFP driver as explained in "SET UP THE SOFTWARE" (p.36).
1
Click the "start" button, click "Control Panel", and then click
"Performance and Maintenance".
In Windows 2000, click the "Start" button, select "Settings", and then click
"Control Panel".
2
Click "System", click the "Hardware" tab, and click the "Device
Manager" button.
3
Click the icon beside "Other
devices".
If "AR-XXXX" and "SHARP AR-
XXXX" appear, select and delete
both of these items.
4
Install the software as explained in "INSTALLING THE
SOFTWARE".
Another printer is using the parallel port (when using a
parallel cable)
If another printer is using the parallel port and printing is not possible using the
machine, follow the steps below to change the port setting of the other printer driver,
and make sure that the port of the printer driver for the machine is set to LPT1.
1
Click the "start" button, click "Control Panel", click "Printers
and Other Hardware", and then click "Printers and Faxes".
In Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select
"Settings", and then click "Control Panel".
2
Click the icon of the printer driver for which you wish to change
the port setting, and select "Properties" from the "File" menu.
3
Click the "Ports" tab.
In Windows 95/98/Me, click the "Details" tab.
In Windows 2000, double-click the "System" icon, click the "Hardware"
tab, and click the "Device Manager" button.
If "Other devices" does not appear, close the "Device Manager"
window.
Note
Note