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The power is on, but no
transmission takes place.
•• Make sure that the receiving machine has fax
paper.
•• Make sure that the telephone line cord is
plugged into the TEL. LINE jack, and not the
TEL. SET jack.
•• If the receiving machine is in manual mode with
no attendant, reception will not be possible.
•• If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
•• Check the display for error messages.
•• Pick up the handset and check for a dial tone.
Nothing is printed at the
receiving end.
•• Make sure that the document for transmission is
placed face down in the feeder.
•• Make sure that the fax paper is properly loaded
in the receiving machine.
A distorted image is
received at the other end.
•• Noise on the telephone line may cause
distortion. Try sending the document again.
•• Make a copy of the document on your fax. If the
copy is also distorted, your fax may need
servicing.
Reception and copying problems
Problem Check and remedy
The fax machine doesn’t
receive documents
automatically.
•• Make sure that the reception mode is set to FAX.
If you subscribe to a distinctive ring service,
make sure that the Distinctive Ring function is
set to the correct ring pattern. If you do not
subscribe to a distinctive ring service, make sure
that Distinctive Ring is set to OFF SETTING.
(See
Distinctive Ring
in Chapter 7.)
The power is on, but no
reception takes place.
•• Make sure that the wall jack is connected to the
TEL. LINE jack, and not the TEL. SET jack.
The fax paper does not
come out.
•• The fax paper may be jammed. See
Clearing
Paper Jams
in this chapter.
Problems and Solutions
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