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The fax paper comes out
blank when you try to
receive or copy a document.
•• Make sure that the fax paper is properly loaded
in your fax. (If the roll has been loaded
backwards, nothing will be printed.)
•• For reception, make sure that the document for
transmission is loaded face down in the feeder
of the transmitting machine.
The received document is
faint.
•• Make sure that you are using the recommended
fax paper. See
Loading the Fax Paper
in
Chapter 1.
•• Ask the other party to send higher contrast
documents. If the contrast is still too low, your
fax may have a problem. Make a copy to check
it.
Received images are
distorted.
•• Noise on the telephone line may cause
distortion. Have the other party try sending the
document again.
•• The print head may be dirty. See
Fax print head
in Chapter 10.
•• Make a copy of another document on your fax. If
the copy is also distorted, your fax may need
servicing.
Copies are distorted.
•• Make sure that you are using the recommended
fax paper. See
Loading the Fax Paper
in
Chapter 1.
•• Make sure that the fax paper is properly loaded
in your machine.
•• The print head may be dirty. See
Fax print head
in Chapter 10.
Reception/copying is
interrupted.
•• If reception or copying has been done
continuously for a long time, the print head may
have become overheated. Turn off the power
and let it cool down.
A received document or
copy prints out in strips.
•• Make sure the operation panel is completely
closed (press down on both sides).
11.Trouble-
shooting
Problems and Solutions
77