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General problems
Problem Check and remedy
Nothing appears in the
display.
•• Make sure the power cord is properly plugged
into a power outlet.
•• Connect another electrical appliance to the
outlet to see if it has power.
The fax does not respond
when you press any of its
keys.
•• If a beep sound is not made when you press the
keys, unplug the power cord and then plug it
back in several seconds later.
Automatic document
feeding does not work for
transmission or copying.
•• Check the size and weight of the document (see
Transmittable documents
in Chapter 2).
Voice calls taken on an
extension phone are
interrupted by the fax.
•• The fax may interrupt during a voice call if the
reception mode is set to ANS. To prevent
interruption on a touch-tone extension phone,
press any three keys on the extension phone
after answering. (Note: Do not enter the code to
activate fax reception.)
No reception occurs when
polling is attempted.
•• Make sure you have not run out of fax paper.
•• Make sure the transmitting machine is in
automatic reception mode.
•• If the transmitting machine has polling security,
make sure that your fax number has been
entered both in your fax and in the transmitting
machine.
Bell Tinkle
(New Zealand)
•• The operation of this equipment on the same
line as the telephone or other equipment with
audible warning devices or automatic ring
detectors will give rise to bell tinkle or noise and
may cause false tripping of the ring detector.
Should such a problem occur, contact your
authorised Sharp Service Centre for information.
Problems and Solutions
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