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PPENDIX
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ROUBLESHOOTING
Troubleshooting Chart
Troubleshooting Chart
Symptom Action
Cannot connect
using Telnet, Web
browser, or SNMP
software
• Be sure to have configured the agent with a valid IP
address, subnet mask and default gateway.
• Be sure that your management station has access to
management VLAN (default is VLAN 1).
• Check that you have a valid network connection to
the switch and that the port you are using has not
been disabled.
• Check network cabling between the management
station and the switch.
• If you cannot connect using Telnet, you may have
exceeded the maximum number of concurrent
Telnet sessions permitted. Try connecting again at a
later time.