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ICD-PX820
4-166-309-11(1)
E:\Voce-P\4166309111\4166309111ICDPX820CE7\01GB-ICDPX820CE7\110TRB.fm
Master: Right
87
GB
Troubleshooting
Digital Voice Editor
Refer to the Help files of the Digital Voice Editor software, too.
Symptom Remedy
The Digital Voice Editor
software cannot be installed.
• The free disk or memory space on the computer is too small.
Check the hard disk and memory space.
• You are trying to install the software into the operating system
that the Digital Voice Editor software does not support.
• You log on as a user name belonging to a user account with
limitations. Make sure to log on as a user name with the
“Computer administrator” user account.
• In Windows
®
2000 Professional, make sure to log on as the user
name of “Administrator.”
The IC recorder or “Memory
Stick” cannot be properly
connected.
• Check that the installation of the software has been successful.
Also check the connection as follows:
– When using an external USB hub, connect the IC recorder
directly to the computer.
– Disconnect and then connect the cable with the IC recorder.
– Connect the IC recorder to another USB connector.
• Your computer may be in the system standby/hibernate mode. Do
not let your computer enter into the system standby/hibernate
mode while being connected to the IC recorder.
Messages cannot be played
back./Playback sound
volume is too low.
• No sound board is installed.
• No speaker is built-in or connected to the computer.
• The volume of the sound is turned down.
• Turn up the volume on the computer. (Refer to the instruction
manual of the computer.)
• The volume of WAV files can be changed and saved using the
“Increase Volume” feature of the Microsoft Sound Recorder.
Saved message files cannot
be played back or edited.
• You cannot play back a message whose file format the Digital
Voice Editor software does not support. Depending on the file
format, you cannot use part of editorial features of the software.