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Sony Notebook User Guide
Getting help
79
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My computer does not shut down
It is recommended to shut down your computer using the
Shut Down
command on the Windows
®
Start
menu. Using other methods, including those listed here, may result in loss of unsaved data. If the
Shut
Down
command does not work properly, proceed as follows:
❑
Windows
®
2000 Professional:
Restart the computer by pressing
<Ctrl>+<Alt>+<Delete>
. Select
Explorer
and click
Shut Down
.
❑
Windows
®
Millennium Edition:
Restart the computer by pressing
<Ctrl>+<Alt>+<Delete>
. The
Windows Security
dialog box appears. Click
Shut Down….
The
Shut Down Windows
dialog box
appears. Select
Shut down
and click
OK
.
❑
If this does not work, press the power button and hold it for at least four seconds.
This turns off the power.
❑
Unplug the computer from the AC adapter and remove the battery pack from your computer.
My computer locks up
❑
Windows
®
2000 Professional
: If you suspect one application is locking your system, you can try to stop
it. To do this, press
<Ctrl>+<Alt>+<Delete>
once, click
Task Manager
, select the application or the
process that is locking your system, and then click
End Task
.
❑
Windows
®
Millennium Edition
: If you suspect one application is locking your system, you can try to
stop it. To do this, press
<Ctrl>
+
<Alt>
+
<Delete>
once, select the application that is locking your system,
and then click
End Task
.
❑
If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
®
taskbar, click the
Start
button, click
Shut Down
, and then select
Shut
Down
in the list and click
OK
.
❑
If the above method does not work, press the power button and hold it for at least four seconds. This
turns off the power.
❑
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shutdown the computer by
pressing
<Ctrl>+<Alt>+<Delete>
, and then click
Shut Down
.