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Sony Notebook User Guide
Getting help
85
nN
About the modem
My internal modem does not work
❑
Check that the phone line is plugged into your computer.
❑
Check that the phone line is working. You can check the line by plugging in an ordinary phone and
listening for a dial tone.
❑
Check that the phone number the program is dialing, is correct.
❑
Windows
®
2000 Professional:
In the
Phone and Modem Options
dialog box (
Control Panel /
Phone and Modem Options
), check that your modem is listed on the
Modems
tab, and that the
location information is correct on the
Dialing Rules
tab.
❑
Windows
®
Millennium Edition:
In the
Modems Properties
dialog box (
Control Panel
/
Modems
*),
check that your modem is listed in the
General
tab, and that the location information is correct on the
Dialing Properties
tab.
* Windows
®
Millennium Edition: If you do not see the
Modems
icon, proceed as follows:
1 In
Control Panel
click
Tools
and click
Folder Options…
2 Select the
View
tab.
3 In the
Advanced settings:
dialog box, select the option
Display all Control Panel options and all
folder contents
.
4 Click
OK
.
My modem cannot establish a connection
The modem dialing mode may be incompatible with your telephone line.